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Home Connections helpdesk

Welcome to our support portal

New change request portal launched

Please use our new change request portal to raise CRs

Portals

  • Streetlink support

    Welcome! You can raise a request for Streetlink support using the options provided.

  • Change request portal

    Welcome! You can raise a change request using the items below

    Please note that it takes us around 2-4 weeks once your requirements are finalised to provide an estimate.

    Please also note the deadlines to approve work for each cycle release:

    C33 – already closed

    C34 – end of May 2026 (go live Oct 2026)

    C35 – end of August 2026 (go live Jan 2027)

    We can facilitate some CRs out of release and major CRs are done as separate projects.

Suggested forms

  • Ask a question in Streetlink support
  • Change request in Change request portal

    Please provide details on the change you need in your system

  • Get IT help in IT service desk

    Get assistance for general IT problems and questions.

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