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Home Connections helpdesk

Welcome to our support portal

Portals

  1. HC Support

    Welcome! You can raise a HC Support request from the options provided.

  2. Streetlink support

    Welcome! You can raise a request for Streetlink support using the options provided.

  3. Change request portal

    Welcome! You can raise a change request using the items below

    Please note that it takes us around 2-4 weeks once your requirements are finalised to provide an estimate.

    Please also note the deadlines to approve work for each cycle release:

    C31 – 25th April (live in August)

    C32 – 18th July (live in November)

    C33 – 19th October (live in January 2026)

    We can facilitate some CRs out of release and major CRs are done as separate projects.

Suggested forms

  • Ask a question in Streetlink support
  • Report a bug in HC Support
  • Ask a question in HC Support
  • Request an improvement in HC Support
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